Medical Talent LLC, is committed to providing a higher standard of service and to the delivery of safe, caring, quality patient care. We support and uphold the Joint Commission Health Care Staffing Services Standards and Elements of Performance. As our valued partner, you can be confident that our internal processes are designed to ensure all supplemental staff placed at your facility meet the requirements established by the Joint Commission. Medical Talent LLC has informed its clients of the following:
1. Subcontractors
Medical Talent LLC will not engage subcontractors to provide assigned employees unless agreed to in advance by the client.
2. Floating
Medical Talent LLC employees may only be placed in assignments that match the job description and clinical skills for which Medical Talent LLC assigns them.
3. Competency Review
Medical Talent LLC conducts extensive pre-employment screening and clinical assessments of its employees to establish professional competence. The Client should cooperate in providing client feedback reviews on services performed at the facility. The absence of feedback will be assumed that our employee(s) are meeting performance expectations.
4. Orientation of Employees
Medical Talent LLC will provide all new employees with an orientation to Medical Talent LLC policies, procedures and practices. It is the responsibility of the client to communicate any additional orientation requirements for Medical Talent LLC employees to the facility, its rules, regulations and to acquaint them with the specific facility policies and procedures where assigned, as well as access and training on the electronic medical record documentation system.
5. Employees of Independent Contractors
As the provider of staffing services, Medical Talent LLC is the employer of assigned employees.
6. Incident/Error Tracking System
Upon notification of incidents and/or errors, Medical Talent LLC shall document and track all incidents, errors, and sentinel events related to the care and services provided within 24 hours. Information is to be shared and reported appropriately to regulatory bodies and the Joint Commission as required.
7. Communicating Occupational Safety Hazards/Events
It is the responsibility of the client and/ Medical Talent LLC to notify within 24 hours of any competency issues and/or incidents related to the assigned employee. Client and/or Medical Talent LLC agree to communicate whenever an accident/injury report related to an assigned employee is completed.
8. Requirements for Staff Specified
It is Medical Talent LLC ‘s obligation to comply with the client requirements by supplying staff that have the documented competencies and credentials to satisfy the requirements of clients to deliver safe care to the patients.
9. Staff Matching Requirements
Medical Talent LLC will verify the assigned employee’s licensure, certification, education, and work experience to assure they are competent and possess the skills and experience that match requirements for the assignment and those of the clients.
10. Conflict of Interest
Medical Talent LLC discourages any conflict of interest as defined by what occurs when an interested person has a financial interest individually or as it relates to a family member, which is disclosed as or found to (a) impair the individual’s objectivity or (b) create an unfair competitive advantage for any person or organization other than Medical Talent LLC. Conflict of interest means more than individual bias. There must be a financial interest that could directly affect the work or services of Personnel to be considered a conflict. Medical Talent LLC reviews and evaluates this on an annual basis.
For any complaints or concerns that cannot be resolved directly with Medical Talent LLC, please contact us at (972) 694-9399 during regular business hours (8:00 a.m. – 5:00 p.m.), or at (469) 858- 5842 after hours or in the event of an emergency. You may also contact The Joint Commission’s Office of Quality and Patient Safety at 1-800-994-6610.